Terms and Conditions

1. Acceptance of Terms

By accessing our website and making a purchase, you confirm that you are at least 18 years old, have the legal capacity to enter into a contract, and agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Products and Availability

• All product descriptions, images, and prices are provided for informational purposes and may be updated without notice.
• Prices are displayed in CHF (Swiss Franc) and include applicable VAT unless stated otherwise.
• We reserve the right to limit quantities and to discontinue products without notice.
• Product images are representative; minor variations in color or packaging may occur.

3. Orders and Contract Formation

Your order constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order, for example due to pricing errors, fraud suspicion, or stock unavailability.

4. Pricing and Payment

• All prices are in CHF and include Swiss VAT at the applicable rate.
• We accept Visa, Mastercard, PayPal, TWINT, and PostFinance.
• Payment is processed at the time of order confirmation.
• We do not store credit or debit card details.

5. Shipping and Delivery

Delivery times and costs are detailed on our Shipping Policy page. Title and risk of loss for products pass to you upon delivery. We are not responsible for delays caused by customs, natural events, or carriers.

6. Returns and Refunds

You have the right to return most products within 30 days of delivery. Full details are provided in our Refund Policy. Certain products such as opened cosmetics, digital downloads, and customized items may be excluded.

7. Intellectual Property

All content on our website — including text, images, logos, and code — is the property of our company or its licensors. Unauthorized reproduction, distribution, or use is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by Swiss law, our store shall not be liable for indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the value of your order.

9. Governing Law

These Terms are governed by Swiss law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Zürich, Switzerland.

10. Changes to Terms

We may update these Terms at any time. The updated version will be posted on this page with a new effective date. Continued use of our site after changes constitutes acceptance.